I. Core Safety Principles

1. Global Compliance Certifications

• EU Market:
  • All products have passed CE certification (covering the Machinery Safety MD Directive, Low Voltage LVD Directive, and Electromagnetic Compatibility EMC Directive).
  • They comply with the RoHS Directive (restricting hazardous substances), REACH Regulation (chemical safety), and EN14682 (safety standard for cords and drawstrings on children's clothing).
  • Special product certifications: The Towel Warmer meets the UL safety standard (overheat protection), and the Hair Dryer complies with ASTM F2058 (anti - electric shock design).
• US Market:
  • Passed FCC certification (electromagnetic compatibility) and CPSC children's product safety standards (lead content, flame retardancy).
  • Follows Proposition 65 in California (restricting hazardous substances such as PFAS) to ensure that products contain no carcinogenic or reproductive toxic components.

2. Material and Manufacturing Safety

• Environment - friendly Materials:
  • Preferentially select halogen - free and phthalate - free flame - retardant plastics (such as the housing of the Towel Warmer).
  • Use food - grade stainless steel for key components (such as the heating element of the Towel Warmer) or medical - grade ABS materials (such as the handle of the Hair Dryer).
• Hazardous Substances Control:
  • Strictly limit heavy metals such as lead, cadmium, and hexavalent chromium to ensure compliance with the EU REACH SVHC list and the US Consumer Product Safety Improvement Act (CPSIA).

3. Design of Safety Mechanisms

• Intelligent Temperature Control System:
  • The Towel Warmer and Hair Dryer are equipped with the built - in TempSmart™ overheat protection, with the surface temperature constantly ≤ 75°C (167°F) to prevent scalding.
  • The Desk Fan adopts PWM speed - regulating technology to avoid noise and vibration risks when the blades are running at high speed.
• Child - safety Design:
  • The Hair Dryer comes with a child lock, and the high - temperature mode needs to be unlocked by long - pressing the power button for 3 seconds.
  • All power interfaces meet the IP44 waterproof rating to prevent accidental liquid penetration.

II. Safety Implementation Measures

1. Full - process Quality Control

• Before Production:
  • Raw material suppliers must pass ISO 9001 certification and provide RoHS/REACH compliance statements and third - party test reports.
• During Production:
  • Each batch of products must pass electrical safety tests (dielectric strength, insulation resistance) and functional tests (temperature stability, automatic power - off) in the UL laboratory.
• Before Leaving the Factory:
  • Obtain CE/FCC certificates and publicly display the complete test reports on the official website (which can be scanned for verification).

2. User Safety Guidelines

• Multilingual Instruction Manuals:
  • An English - version "Safety Instruction Manual" is included in the package, clearly stating:
    • It is prohibited to use the Towel Warmer in a wet environment such as a bathroom.
    • The Hair Dryer should be kept at a distance of more than 15cm to prevent hair entanglement.
    • The blades of the Desk Fan should be cleaned regularly to avoid overheating due to dust accumulation.
• Risk Warning Labels:
  • High - temperature warning icons are sprayed on the product surface (for example, the Towel Warmer is marked with "Caution: High Temperature").

3. Privacy and Data Security

• User Information Protection:
  • Comply with EU GDPR and US CCPA, only collect necessary purchase information (such as email, address), and use SSL encryption for transmission.
  • Clearly state that user data will not be shared, and personal information can be completely deleted after the account is deleted.

III. After - sales and Emergency Response

1. Long - term Safety Support

• 1 - year Warranty Service:
  • Provide free repair (for non - man - made damage) from the date of purchase, covering problems such as circuit failures and heating element failures.
  • Provide global warranty service, and users in Europe and America can submit repair applications through the official website.
• Safety Update Mechanism:
  • Immediately initiate an emergency recall procedure for major safety issues (such as battery hazards).

2. User Feedback Channels

• Reporting of Safety Issues:
  • Submit reports through support@labiimlife.com on the official website, and respond and initiate an investigation within 48 hours.
  • Provide an incentive mechanism: Effective vulnerability reports can receive product discounts or exclusive accessories.
• Recall Mechanism:
  • If a systematic risk is found, initiate an active recall in accordance with the EU General Product Safety Regulation (GPSR) or the US Consumer Product Safety Improvement Act (CPSIA).

IV. Sales Channel Statement

1. Official Website: Global unified price, supporting credit card/PayPal payments.
2. Logistics Cooperation:
   • Cooperate with DHL and FedEx, and the transportation packaging complies with IATA dangerous goods transportation regulations (such as separate isolation of lithium - battery products).

V. Environmental Commitment

• Sustainable Design:
  • The packaging uses 100% recyclable cardboard, and the inner bubble bag is replaced with biodegradable materials.
  • The heating element of the Towel Warmer has a lifespan of up to 5 years, reducing the generation of electronic waste.
• Energy Efficiency:
  • The Desk Fan has passed the ENERGY STAR® certification, with standby power consumption ≤ 0.5W.
  • The Hair Dryer is equipped with an ECO mode, reducing energy consumption by 30%.

• Official Website Safety Center: https://www.labiimlife.com/
• Customer Service Email: support@labiimlife.com